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The inspector didn't say anything about the thermographic survey during the inspection but in the report it's mentioned that he had recommended and we rejected. This is unprofessional. If he had recommended that, we'd have chosen it.
- The inspector has mentioned that many places were not inspected because those places were covered by things. He didn't say anything during the inspection. It was only the couch and two beds in two rooms, we'd have easily moved those.
- It’s very unprofessional for the inspector to not have the moisture meter. I had planned the inspection because I wanted to know any technical defect and the moisture level at old leaking places. But now, I still don’t have an idea on the moisture level. Are you responsible if there is any defect found later related to moisture level?
- In the report, I also read that he was unable to inspect the foundation/crawl space. I'd have appreciated some feedback on this during the inspection.
Given all this, I'm very unsatisfied with this inspection. This is the first time that I see so many open points from the inspection. The purpose of the inspection is not at all met. I want my money back.
Reactie door WoonKeur
Dear reviewer,
Thank you for your feedback. We have not heard from you directly, so we kindly ask you to contact us to discuss this.
To clarify, the thermographic survey was recommended during the inspection, but you declined, which is why this is noted in the report. Areas blocked by furniture could not be inspected, and it is the client’s responsibility to provide access.
We always aim to work professionally and are happy to discuss this further with you directly. Please reach out to us.
Kind regards,
WoonKeur
Vriendelijk doch eerlijk geholpen
Reactie door HouseXpert
Fijn dat je het zo hebt ervaren!
Inspection was carried out quickly with excellent quality. Frank is very professional, friendly and helpful. The service has a reasonable price. Highly recommend!
Reactie door HouseXpert
Great to read that I helped you with this!
